FAQ: Bell Road Toyota


Here at Bell Road Toyota, we have proudly served the Phoenix, AZ area for over 30 years. From helping you find the perfect new Toyota vehicle to providing a transparent purchase process to expert vehicle care, you can count on the team at Bell Road Toyota to help you with all of your Toyota car needs.

We’re sure you have a few questions, and we hope to answer them in our frequently asked questions below. However, if your question isn’t answered, please get in touch with us at Bell Road Toyota. You can simply fill in the “Contact Us” form online with or call us at 602-863-0600. Of course, you can always visit us in person at 2020 West Bell Road, Phoenix, AZ. Our experts look forward to assisting you.

Cars (you know—the reason you’re here)

Q: How do I schedule a test drive?

A: Only with a test drive can a customer get a true feel for the vehicle, from how it drives to how the technology and comfort features enhance the ride. It is easy to schedule a test drive. Simply call our sales department at 602-863-0600, fill our contact form online, or just walk in and speak to our sales consultant. Remember, that in order to take a car on a test drive, you will need to bring your ID and driver’s license.

Q: Do you sell pre-owned Toyota models?

A: We have an excellent inventory of pre-owned Toyota cars, with a variety of years, makes and models to choose from. Buying a used Toyota vehicle or certified pre-owned Toyota car is a great way to expand your buying options.

Service & Parts

Q: How do I schedule a service appointment?

A: Our expert service center is there to help you with all of your Toyota service needs. It is easy to schedule an appointment online, or you can call our service department at 602-607-3132. We are open from 7:30 am to 6:00 pm Monday-Friday and on Saturday from 8:00 am to 5:00 pm to help fit around your hectic schedule.

Q: How do I know when I need an oil change?

A: In order to ensure consistent engine lubrication, it is recommended to change your vehicle’s oil every 3,000 to 5,000 miles. When the time comes to schedule an oil change, you can count on our service department for quick service!


Q: How do I find out what my trade-in is worth?

A: You can simply fill out our secure trade-in form online for an instant quote, or visit our Toyota dealership in person.

Q: Can I buy a car with no credit?

A: At Bell Road Toyota, we accommodate all different types of credit. Our expert Toyota finance team is committed to helping you find the right car loan or lease option.


Q: Are you open on Sunday?

A: Our sales department is happy to assist you on Sunday, from 10:00 am to 8:00 pm, but our service and parts departments are closed.

Q: Why should I choose your dealership?

A: Experience, professionalism, and a commitment to satisfaction are what you’ll get with our team at Bell Road Toyota. We are dedicated to providing an excellent customer experience—you can expect individual service each time you visit our dealership.